Automation show success even if did not change any values

[Urmo]

Hi

I notice that after i build If Else-if it show after run success even if this automation did not do anything. What i should write somehow different way to see correct value on status?

then i can see that both success and not success is same status.

What i should change on else if?

[Avinash Bhagawati _Appfire_]

Hi @Urmo ,

You can validate the else if the condition that you have configured for the automation. For example, let's say ABC-1 is an issue, the automation status shows as success and fields are not updated here.

Write a JQL in the issue navigator something like. If the issue is returned then validation is okay, else you need to change the validation.

Key = ABC-1 AND issuetype = "Service Request" AND summary ~ "Hello"

Also, you can try configurations like below.

Thanks,
Avinahs