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Automation to create subtasks is not working as expected when Jira automation creates issue

Srikanth Mamidala
Contributor
May 5, 2020

Hi I ran across this bizzare issue while setting up some project using automation. 

 

This issue is I have 3 issue types. 

1. issue type A

2. issue type B

3. Issue type CIssue type B.JPGIssuetype A.JPG

 

I have setup some automation when Issue is created with issue type 'B'  or Issue type C is created multiple subtasks are created under both . (Works like expected)

I have created another automation where when an Issue Type A issue is created it it opens 2 issues with Issue type B and Issue C but this does not create sub tasks under it. 

Any advise please? I have attached my automation rules 

2 answers

0 votes
John Funk
Community Champion
May 24, 2020

Hi @Srikanth Mamidala ,

If I understand you correctly, Issue Type A and Issue Type B automatiions are working as intended if run independently. Correct?

But when Issue Type C automation is run, it is not triggering Issue Type A nor Issue Type B automations. Is that correct?

If so, have clicked the box on the Rule Details page for both A and B automations to allow other rules to call this one? 

0 votes
Srikanth Mamidala
Contributor
May 5, 2020

Sorry the images got attached in wrong place, first image is of Issue type B (where subtasks are created) and second image is of Issue type A (where issues are created)

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