Automation

[Ayush Lawania]

I have created a rule to get the value in "Spend hour/month" field by dividing the value entered in "spend hour/year" field, automation is running fine as it is visible in Audit log but in the result field it shows none.

[John Funk]

Hi Ayush - Sure! Can you share the details of the Edit Issue Fields step? Specifically showing the formula that you used. 

[Ayush Lawania]

Here is the edit issue details:

[John Funk]

I suspect it doesn't like your field name because of the slash. I would use the custom field ID instead. So that part would look like:  {{issue.customfield_18563.divide

where 18563 is the ID of the custom field. You can find that by going to:

settings > issues > custom fields

search for the custom field, the click the 3 dots menu and select Contexts and Default value. 

The ID will be in the URL address. 

[Ayush Lawania]

Hey, I have used it as per your suggestion and still its the same, audit log shows success but I can see any value in that field 

[John Funk]

It looks like there was a space after the {{issue.   portion. That should not be there. Can you verity what it looks like now? 

[Ayush Lawania]

@John Funk hey john can you please help me with this.