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Automatisation / smart value

julien_philippon July 1, 2020

Hi ! 

 

How do you do ? 

 

i'm currently working on two automatisation and i find myself stuck. 

First, i want to had an automatisation when an issue is created, i want that the epic link/parent to be auto-complete by an epic regarding of the creator of the demand. The second point is to auto complete the story point or the remaining time with the other field (story point to remaining time )

I tried with this 

{ "update": {
"parent":
"{{issue.Parent}}": {
"set": "{"id":"12549","key":"AF-1726""}
"fields": {
"timetracking": {
"remainingEstimate": "{{issue.timetracking.customfield_10074.businesshour}}"
}
}}

But it doesn't work. 

 

In the second time, i want to have a slack notification every morning with the issue that broke their SLA. 

 

Do you have any advice ? 

 

Do you have a french or english documentation for JQL or Json beginners? 

 

Best regards, 

Julien P

 

 

1 answer

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Answer accepted
Mykenna Cepek
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July 1, 2020

You might want to look at the following Automation Rule in Jira to help with the SLA issue:

Screen Shot 2020-07-01 at 3.52.45 PM.png

The configuration for this rule looks like this:

Screen Shot 2020-07-01 at 3.56.24 PM.png

An advantage is that this will notify in real-time and before the breach, rather than after-the-fact and once-per-day. This approach is more likely to provide timely updates, allowing people to respond more quickly, which helps avoid exceeding SLAs (should be SLE, but I'm trying to be helpful here, not go on an Agile rant!).

More here:

https://support.atlassian.com/jira-software-cloud/docs/automation-triggers/

Good luck, and best wishes!

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