Avoid duplicate tickets

duplicate tickets created automatically need to avoid it, also I cant able delete the multiple tickets in one short

Need your help

2 answers

0 votes

welcome to the Atlassian community!

How do you create automatically those tickets? We need more information about that.

Fabio

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Thanks for the information. I have mapped the bulk changes categories to the administrator group

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0 votes

Hello @Madhan ,

Please check any automations are running behind.

you can find the automations

project settings -> project Automation ->

here you can find the automations, please check

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Thanks, I have not created any rules but automatically creating the duplicate tickets

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