BAck up data

[Jon]

Is there a way to export our  issues and other info that we have to save as a back up? 

[NotTheRealStephenSifersNOPENOPENOPENOPE]

Jon,

Yes, you can export/backup your data from cloud:

How to create a backup for Jira Cloud

To create a backup for cloud:

1. Choose the Jira icon (, , , or ) > Jira settings > System

2. In the IMPORT AND EXPORT section, click Backup manager.

3. Under Backup for cloud, select Create backup for cloud.

You can tick the Include additional files option if you want to include issue attachments, user avatars, and project logos in the export.

After the backup is complete, select Download backup file.

SOURCES:

https://confluence.atlassian.com/adminjiracloud/exporting-issues-776636787.html

https://confluence.atlassian.com/cloud/import-and-export-data-873871368.html

[Jon]

ok thanks. downloaded and I see every issue/epic saves in a folder. what type of app is needed to open them? can they be opened to get the info in the issue? Would all the attachments that are saved under a respective issue be able to be opened this way? 

[NotTheRealStephenSifersNOPENOPENOPENOPE]

These are great questions Jon,

The backup will be a JIRA backup file, really only compatible with importing/restoring back into JIRA.

The XML files can be used to import into other JIRA systems that may already be up and running, however, they will require some manipulation in-order to import. 

If you are wanting more of a manual dump of all data from your instance, I would suggest researching the API to extract the data and then import it into SQL, Flat File items, Excel, Notepad (the last 2 are terrible ideas).