Backlog & Active Sprints Page is blank in Chrome

[Dennis Mathew]

Hi,

I was able to add issues to the backlog and sprints, however all of a sudden it stopped and started showing me a blank page. The Roadmap does show me the entries I have made. 

This only happens on Chrome. Version 90.0.4430.93 (Official Build) (x86_64) on Mac running Big Sur. I have tried clearing the cache and cookies but the issue still exists.

Chrome Incognito works fine. Safari works fine. 

Thanks for your help!

Regards,

Dennis

[Sagar Mahajan · Accepted solution]

HI @Dennis Mathew 

Welcome to the community.

Do you have any browser extensions installed on, try disabling them to see if work or not.

Also, can check in network tab to see if any error you see when you refresh the page.

Go the the board or sprint page. ---> right click on and select inspect ---> go to network tab and refresh the page.

That could help to troubleshoot  the issue.

[Dennis Mathew]

Thanks Sagar! That worked. Now will have to enable one at a time to see which one was creating the issue!

Regards,

Dennis

[Sagar Mahajan]

Thanks Dennis, Yes, you need to check the affected extension and may be need to update the Chrome or extension to fix the issue.