Batch update tickets from Excel

[Andrew Hafer]

Is there any way to update multiple Jira tickets, preferrably by uploading an Excel spreadsheet. Ideally, I could download a list of tickets from a filter, modify them and then upload the spreadsheet to make the updates to the tickets.

Why? I need to let a software-as-a-service vendor respond to defects logged in our in-house Jira (behind the firewall) without giving the vendor internal network access. Would like to avoid having to rekey each ticket update.

Using v4.1.2.

[Timothy · Accepted solution]

You might want to take a look at the solution here.

https://answers.atlassian.com/questions/93862/update-issues-through-csv-file

[Andrew Hafer]

Thanks Timothy.