Best app for integrating Salesforce and Jira for Customer Success teams?

[jereme]

Our Customer Success team would like to better work with our engineering team when Cases comes and would like to be able to create tickets that are tied to an account(s). What apps would you recommend?

[Aidin Mahmoodi _ServiceRocket_ · Accepted solution]

Hi Jereme,

Take a look at the Connector for Salesforce and Jira, you can pair it up with the Connector for Salesforce and Jira Service Desk as well.

You can read some of the team related use cases here as well.

Best,

Aidin

[jereme]

ooh, thanks!

[Shubham Gupta]

Hi @jereme 

Try Sinergify -- a Salesforce Jira Connector

The Most Flexible, Easiest, and Securest Way to Integrate Salesforce and Jira.

I hope it helps.

Thanks