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Browse users and groups, but not JSM customers

Jennifer Choban - HeroCoders
Atlassian Partner
October 31, 2024

Is there a way to grant Browse user and groups permission to a use (across multiple projects), but not allow them to see JSM customers?

3 answers

0 votes
Jennifer Choban - HeroCoders
Atlassian Partner
November 1, 2024

Okay, problem resolved. The "user" in this case was an integration and it did not have JSM product access. But after a bit of digging we realized the names we were seeing were not JSM customers (good news!).

Time to go do a little clean up of my groups.

Thanks @Alex Koxaras _Relational_  and @Bryan Trummer - ReleaseTEAM for your help.

0 votes
Bryan Trummer - ReleaseTEAM
Community Champion
October 31, 2024

Hi @Jennifer Choban - HeroCoders - Are the customers, portal only customer accounts?

0 votes
Alex Koxaras _Relational_
Community Champion
October 31, 2024

Nope, not possible to my knowledge. And think about it:

You give a user the JSM product access and he/she will not be able to view the customers? :/

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