Bug with Gitlab app: can't configure

[Caroline]

Hi, 

We are unable to configure the Gitlab for Jira app installed on our Cloud Jira instance.

The "Get started" page for the Gitlab app shows a blank page and won't load. After a while, it shows an error that says:"Something's gone wrong. Our team has been notified. If the problem persists, please contact Atlassian Support."

Steps to reproduce: Settings >> Apps >> Manage apps >> Gitlab for Jira >> Get Started

On the app's review page, some people have reported the same issue, unable to configure the app.

Can someone please look into this issue?

[Jack Nolddor _Sweet Bananas_ · Accepted solution]

Hi Caroline and welcome,

 Gitlab for Jira app  is a 3rd-party app and is not developed by Atlassian Team. You can raise a request on the vendor site directly if you have encounter any problem or bug.

Link: https://support.gitlab.com/hc/en-us

Regards