Bulk Edit on Client Email addresses

[Deleted user]

I have several client users on one account - their email addresses have been changed - is it possible for me to perform a "bulk" change on their email addresses "@-----.com"? 

[Ismael Jimoh]

Hi @[deleted] 

Are the email addresses stored internally in Jira or they come from an external directory?

If the former you cannot change it without a REST call that runs multiple (similar to a for loop) times fixings these.

If the later this should happen automatically on next directory sync.

[Deleted user]

Thank you for the feedback.  These users are external clients and have been added to the user pool one by one.  I can pull an excel spreadsheet for all users associated with this client.  How do I initiate a "REST" call and a request to have these specific client users' email addresses updated? 

Thank you for your help.

Lydia

[Ismael Jimoh]

Hi @[deleted] ,

Sorry for the late reply.

The following is the Rest API call used to update users.

• You will need the username and key of the user to be updated, parsed as variables to your URL and 
• In the body, parse the email address only as what needs to be updated.

Doing this should fix the problem.

Cheers.