Bulk changes for tickets with security level give time out.

[Lara Lopez]

Hello,

In Jira Data Center when doing bulk changes to 1000 tickets on tickets that have a security level jira takes so long that we get a time out. This also happens with big numbers like 700 tickets but only on tickets that have security level.

I am not updating the security level in these bulk changes, nor searching for the security level. Just updating tickets that have a security level set.

It this normal? or happening to anyone else?

[Konstantin M]

Hi,

we've currently run into the same behaviour with bulk changes, and it was confirmed through a support ticket that it's due to the issue described in JRASERVER-77597 mentioned here.

I agree that avoiding an available feature as a workaround cannot be the solution, especially since it has worked without problems in the past.
This needs to be fixed asap!

kind regards
Konstantin

[Stefan Salzl]

Same Problem here,

and as the above mentioned ticket (https://jira.atlassian.com/browse/JRASERVER-77597)  tells

"avoid using issue security"

is not a workaround. 

This means avoiding a native feature you are offering. Breaking a main feature (that has been available over years - if not decades) and telling customers to avoid using it is more than frustrating.

We already have thoundands of issues with security level and bulk updating them worked in the past.

Best
Stefan

[Radek Dostál]

https://jira.atlassian.com/browse/JRASERVER-77597