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Business project list does not show all tasks

Glenn Ruysschaert
Contributor
July 1, 2024

Hello,

We have several business project, but one seems to be having an issue with the list view, while others dont have this issue.

As an example, this is what one of our correctly working lists looks like:

Screenshot 2024-07-01 at 15.48.04.png

So tasks are grouped by epics (there is no filter applied).

In the "broken" list there are several issues:

  1. Tasks are not grouped by epic (the collapse style like above)
  2. Not all tasks are shown, even when there is no filter applied (and done are not hidden)

Here only one task is shown, no filters applied, even though this project has multiple tasks and epics.

Screenshot 2024-07-01 at 15.48.23.png

When I apply the assigned to me filter, I see more tasks, but still not grouped by epic.

Screenshot 2024-07-01 at 15.48.29.png

What am I missing, so I can make the HR project behave like the Drivers project?

Kind regards

 

1 answer

0 votes
Adrián García González
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July 1, 2024

Hi @Glenn Ruysschaert,

From the way the key column is displayed it looks like you have an issueType filter applied, check your filters. You can click on the clear button at the top right of the filters to show all the issues.

clear_filter_list.png

Let me know if that helped, best regards!

Glenn Ruysschaert
Contributor
July 1, 2024

Hello @Adrián García González ,

Yes in the third screenshot there is a filter applied, but in the second there is no filter applied. 

And when there is no filter applied, only one issue is shown.
I cant figure out why this is happening.

Screenshot 2024-07-01 at 15.48.23.png

Adrián García González
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
July 1, 2024

Understood, so it seems to be a bug with the project.

In that case I recommend you to open a support ticket to Atlassian so they can check the error.

I hope the bug is fixed, best regards!

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