Calling other API's through Jira

[Mayur Gaikwad/Tech PMO]

Is it possible to call other API's if ticket moves from one stage to another or in case of some event that occurs at Jira end. I have a requirement wherein requesting team has asked to built an approval mechanism in Jira and every time the issue is approved or rejected expectation is to call an external API

[Patrik Korovsky · Accepted solution]

Hello @Mayur Gaikwad/Tech PMO ,

Indeed, you can achieve this through Automation for Jira.

Based on your description, the trigger you would use is the transition between statuses. Following this trigger, the subsequent action you would select is 'Send web request'. This allows you to make an external API call whenever the specified transition occurs.