Campo "Comentario" vs Adjuntos

[Albert Rodríguez Mañé]

Hi Atlassian,

We use JIRA for issue management.

In activity in the comment field we use it to share information and emails, clippings...etc are copied, in these copies all the images *.jpg *.gif....etc added in this field are duplicated in the Attachments field.

Is there a way to remove this automation or filter access to the content of Attachments?

Thank you,

Albert

[Alberto Salvante]

Hello Albert!

The main method to attach files on a ticket is not to insert it in the comments but to use the appropriate button, I am attaching screenshot. 

 

If you upload the file to the ticket using this method it will not be duplicated, then you can use it in the comments.

Best,
Alberto