Can I add custom helper text to a default field, i.e. Description?

[Gar Lee]

I'm trying to customize the Description helper text (the grey helper text) for an issue type in a specific project. Can I do this?

Use case: I'd like for our team members in Support to enter specific details in the Descriptions field:

"Please provide clear bullets of steps to reproduce the error and attempted solutions"

However this helper text might not be the same in another department using the same issue type(bugs) in another Project . Can I customize this helper text on a project level?

[Hana Kučerová]

Hi,

I believe, you can achieve this by Field Configurations functionality.

1. Create Field Configuration (Jira administration -> Issues -> Field configurations) and configure it (find field Description, click Edit and insert your helper text, click Update)
2. Create Field Configuration Scheme (Jira administration -> Issues -> Field configuration schemes) and configure it (associate the issue type with your Field Configuration)
3. Switch Field Configuration Scheme in your project to this new scheme (project settings -> Fields -> Actions -> Use a different scheme)

[Tiffany Vu]

You can customize the "help text" only for custom fields, by using different field configurations for each project.

1. Go to Settings > Issues > Field Configurations
2. Select the correct Field Configuration that needs text for its custom field
3. Locate the custom field that you would like to edit
4. Under actions column, click “edit”
   -Enter information regarding the custom field, this will be specific to this field configuration only
   -Select “Update”
5. Once you have configured the description for that custom field, you will see an “information icon” (circle with the letter i inside). If you hover over the information icon, the informative text will appear.

[DPKJ]

You can not customize this text unless you add some custom Javascript.

You can either write simple plugin to achieve this or you can install plugin like this (https://marketplace.atlassian.com/apps/1211670/jsincluder?hosting=server&tab=overview) and do that.