Can I get a sub-bug to show in a different swimlane from the parent ticket

[Jonny]

Before starting I'll explain the way the board is setup as you will need to know this to make sense of my question

1) I have a front end seimlane and a separate backend swimlane

2) Any sub-bugs that come out of the parent tickets show on the board and move separately across the board parent ticket

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I have a front end parent ticket the team are working from.

A sub-bug have come out of it. It has been deemed as a backend issue.

I would like the sub-bug that is a backend bug to show in the backend swimlane and NOT the front end swimlane so it is clear who can pick this up

Is there a way I can get JUST the Backend sub-bug to appear in the backend swimlane. Currently it just shows in front end as that is where the parent ticket is sitting.

Thanks in advance

[Stefan Salzl]

Hi @Jonny 

How dou you distinguish between frontend and backend in your board? what are your swimlanes filter for?

Could you mabe show a screenshot of your board as well as your board-swimlane settings?

Best
Stefan

[Jonny]

Hi Stefan,

They settings are set as:

project = xyz AND issuetype in ("Frontend Bug", "Frontend Story", "Frontend Task", "Sub-task", "Bug (Sub-task)")

project = xyz AND issuetype in ("Backend Bug", "Backend Story", "Backend Task", "Bug (Sub-task)")

I've tried adding in 'OR labels = BE' to the backend filters but no luck.

[Stefan Salzl]

You do have seperate issue type for backend as well as frontend? imho this makes your life in jira a lot more complicated and if I my leave my 2 cents: there are way better approaches / best practices. Do you use components?

Anyways.....where does your issue appear when you add the OR condition with label = BE ?

I tried to reproduce this on my site and I get this working with an OR clause (see screenshots)

 

[Jonny]

We often have BE and FE work with the same release and this way it keeps it separate as to who needs to concentrate on what. Always happy to hear other people's 2 cents though! We don't use components.

When I have 'OR labels = BE' nothing changes at all. The sub-bug stays in the front end swimlane

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project = xyz AND issuetype in ("Backend Bug", "Backend Story", "Backend Task", "Bug (Sub-task)") OR labels = BE

[Stefan Salzl]

hm....mkay. 

Are both of these issue types in the same project? Could you show a screenshot of such a subtask with a label?

Best
Stefan

[Jonny]

sorry, label has changed from original when I have been playing about. hence label shows as 'Backend'

I have updated the filter though to show 'Backend' as well, but obviously nothing worked still.

Both tickets are in the same project

[Stefan Salzl]

puuuh....i really have a hard time to find something suspicious here....

If possible I would need to see involved "parts" here:

• the subtask (that should be shown in other swimlane)
• the board itself
• the board/swimlane settings

That would make it possible to analyize the whole situation.

Best
Stefan