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Can I get refund of my current server license fee if I go to cloud?

JiraC
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November 21, 2016

Our server license expires in May 2017 and we'd like to go into cloud right now. Can we use the already paid server license until May in cloud or can we get a refund?

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Sam Hall
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November 21, 2016

According to this: https://www.atlassian.com/licensing/cloud/managing#canceling/downgradingyoursubscription-4, not likely:

license-server-to-cloud.jpg

But you could always try contacting Atlassian directly here: https://www.atlassian.com/company/contact/purchasing-licensing

Sam

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