Can I get the Jira automation execution log

[Scott Lai]

Thanks, If I can get the Jira automation log, I could know which the response from each step then do some trouble shooting.

Anybody Knows where to find it. Or Does Atlassian even provide it?

[Ankit Srivastava]

Hi @Scott Lai 

Welcome to the Atlassian Community!

Hope you are doing well.

Please refer the below document:
Debug automation rules using the log | Jira Service Management Cloud | Atlassian Documentation

Hope this will help.

Thanks

[Scott Lai]

Thanks, 

please check below reply

[John Funk]

Hi Scott - Welcome to the Atlassian Community!

Are you asking for a what to access it via API or something like that? Because there is a link you can just click on from the list of rules to see the Audit Log. 

[Scott Lai]

Thanks a lot, but the log is not quite in detail.

For example,

the log is like this:

If block

The following issues did not match the condition:

CDAUTO-51

If/else block

The following issues did not match the condition:

CDAUTO-51

If/else block

The following issues did not match the condition:

CDAUTO-51

Else block

Else block executed

I was comparing a REST POST response with some values, it only tells me it doesn't match any of the preset conditions, But I would like to know what is the response value, not just what it not is. Thanks.

[John Funk]

Oh, add a new action for the Log action component under the Advanced section when adding a new action. 

[Bill Sheboy]

Hi @Scott Lai 

You may want to follow this suggestion to improve the content/quality of information in the automation audit log, such as adding a "verbose logging" option:

https://jira.atlassian.com/browse/AUTO-36

Given the current behavior of truncating both content and details of logging, you can work-around that by writing things more specifically to the log,  For example, for complex conditions write the tested information the audit log prior to the condition.

Kind regards,
Bill

[Scott Lai]

Hi Dear friends,

Anyone know this issue? 

https://community.atlassian.com/t5/Jira-Software-questions/Unable-to-pass-webresponse-variables-outside-if-else-block/qaq-p/2272563#M249301

[Scott Lai]

Hi @Bill Sheboy  Didn't see the "select an option for verbose audit logging" option.

Is it because of the jira server version?

[Bill Sheboy]

Sorry if I was unclear; I submitted a suggestion to add a feature of verbose logging.  That does not exist in the Cloud or Server/Data Center versions yet.