Can I merge a jira server into a cloud instance

[David Smith]

Following the merger of two organisations we want to standardise on the cloud version of Jira.

Currently one organisation is using a cloud-Jira instance and the other is using Jira server hosted on premises.

Is there any sensible way of merging these two instances?

Thanks

[Alexey Matveev · Accepted solution]

Hello,

You should make a backup of the Cloud and Server instances. Then you install two new Jira Server instances (staging instances) and import the Cloud backup into one instance and the Server backup to the other instance. After it you should use such tools as Project Configurator or Configuration Manager to join configurations and issues of these two staging instances. Then import back a backup from the merged instance to Cloud.

[Brian Campbell]

Do I lose any data from the either instance when merging data in this fashion?  Have an older server version and a few users on cloud... want to minimize data loss, particularly with the server version.

[Alexey Matveev]

If you have any apps installed in your Jira Server, you will likely loose the apps data. 

Also you need to upgrade your Jira Server version to the latest one

[Srilatha Kolla]

@David Smith David, We are in a similar situation and I wanted to check how things went with your merge and if there are any gotchas that you would like to share.

[Peter T]

Hi David, did you manage to accomplish the merge?

The suggestion by Alexey is right on and I can help with even more details.

Cheers,

Peter T

[Srilatha Kolla]

@Peter T  We are in the same boat as David. I was wondering if you could provide us with more details.

[Peter T]

I am writing an article with good level of details, will publish it probably tomorrow and post the link here.

[Peter T]

Hello all, here is the article: Move Projects JIRA Cloud to JIRA Server/Data Center

that describes in details the process. It has links to detailed user guides how to perform the different steps. Let me know it is detailed enough or if you need more information.

Happy migration,

Peter T