Can I recover my page that was disabled in 2024?

[Lucas Garofalo]

This is a JIRA Cloud question.
I had several projects and files, and I used <http://estudiomug.atlassian.net/> as my Jira page. For personal reasons, I wasn't able to access it when I needed to, and it got deactivated. Can I recover these projects?

[Shawn Doyle - ReleaseTEAM]

Hi @Lucas Garofalo 

The answer I can give is 'maybe".  I am assuming you meant Jira instance/site and not page?

If you can no longer log in to your Jira account you'll need to contact Atlassian Support.

Atlassian Support

[Dirk Ronsmans]

@Lucas Garofalo

I'm afraid those pages/projects will be lost to time.

Unless you have a backup that you made yourself back then which you can now restore on a new site, Atlassian will not provide any backup/restore functionality on their end.

So the sad new is "No, they will not recoverable"