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Can I remove the some specific users in addon Apps ?

Paramahamsa Allam
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September 15, 2021

We have 40 users working on Jira Software. We have few add-ons used in the application. But all 40users are not required in all add-on's. I need only few users in each add-on. Can I manage these users in the Add-on's instead of all 40 in all Add-on's

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Nic Brough -Adaptavist-
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September 16, 2021

I am not sure I understand the question, but if you mean "only some accounts appear in apps", the simple answer is "no".  Users/Accounts are held in the core of Jira, in a directory, and apps have no way to contain their own.

Some apps allow you to control which accounts can use the app (usually by group membership, sometimes in other ways) or functions within it, but unless an app implements it, there's no "only these users can use that app" in Jira.

A guess would be that you're asking about the licencing for apps, not actually "user in app".  Apps have to be licenced for everyone in your Jira, as everyone in Jira is using it, because it is installed.  (Licences for apps are done on your largest application, not the total number of users - if you've got 50 Core users, 100 Software users and 5 Service Desk agents, then apps need to be licenced at 100 users, not 155)

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Ashu Tyagi
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September 15, 2021

@Paramahamsa Allam  Not sure if atlassian have launched this feature recently but last time i checked you cannot buy add-on licenses for a certain group of people. You buy licenses of add-on equal to the user license you have in your jira instance

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