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Can Jira Server configure a sending mailbox for each project?

shadow.fang March 30, 2020

Hi All,

Can Jira Server configure a sending mailbox for each project?
Our customers want us to reply to them with a corresponding email instead of one.

For example: Project 1 uses Test1 mailbox to send mail
Project 2 sends mail using Test2 mailbox

PS: We use both Software and Service Desk, Jira version is 8.4.1
If applicable plugins are also available

1 answer

0 votes
shadow.fang March 30, 2020

Additional: If you can use the alias, the main purpose is to display the email address we need when the customer receives the email

Boris Berenberg - Atlas Authority
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April 20, 2020

If you use Notification Assistant for Jira you can set the From address on each configured notificaiton.

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