Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Can a user edit the comment object options?

Nico Farmen
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 17, 2024

When making a comment on a ticket, there is a plus symbol that allows you to add an object to a comment such as a table, divider, quote, etc.

I want to know if I can edit these options. I want to be able to add objects that I've created.

The purpose is that I want to be able to add a pre-built template or object such as a labeled table.

This will help standardize and streamline ticket comments, like a templated table for QA signoff for our org... etc.

1 answer

0 votes
Harsh
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 17, 2024

Hi @Nico Farmen 

 

Unfortunately no, Jira doesn't allow that. 

Although, if you want to comment automatically based on a field you can use automation for that. 

But if you want a agent to comment then unfortunately, the + option doesn't allow to modify it. 

 

Thanks

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events