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Can not see content of a zip file in attachment in Jira

manuher2 April 13, 2018

When I put a zip file as attachment in an issue, Jira let me to see the content or a preview  of this files, but when I click on one of them, then, I got an error 404.

For instance :

CaptureAttachmentsJira.JPG

Result :

404.JPG

Please helps !

1 answer

0 votes
Tzu Hau Chai
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 15, 2018

if you right click > save link as, are you able to download the file?

you should also try replicating the issue while you tail atlassian-jira.log and see what error pops up.

manuher2 April 17, 2018

Sorry but there is no trace in the atlassian-jira.log...

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