Can not setup Zendesk integration

[VictorR]

After creating application link in JIRA and then going to Configure -> Outgoing Authentication I receive No authentication providers to configure.

Documentation suggest I should see different screens where I could supply authentication details.

What should I do?

We are evaluating the product and need to see this functionality is working before proceeding..

[PauloP · Accepted solution]

HI Victor

In order to apply JIRA and Zendesk integration, please ensure that you had properly installed a compatible version of the required plugin, as well as it is properly working (double check JIRA log files)

For further details, please use the following link as a guideline:

https://support.zendesk.com/entries/20560907-zendesk-for-jira-2-0-getting-started

Cheers,

Paulo Renato