Can’t Find 'Create Issue' or File Upload Option in Jira. Permissions or UI Change?

[Gabriel A. Samuel]

Hi everyone, I iam trying to document a bug in Jira, but I can’t see the ‘Create’ button or the option to attach files (screenshots/videos). Here’s what I’ve tried:

Checked different projects – no ‘Create’ button visible.

Looked for the paperclip icon in descriptions – not there.

Refreshed/switched browsers (Chrome/Firefox) – same issue.

Questions:

Is this a permissions problem, or did Jira’s UI recently change?

Are there hidden settings or alternate ways to attach files?

Any help is appreciated (Using Jira Cloud, latest version.)

[Mohamed Benziane]

Hi,

the create button should be at the upper middle right of your screen with the new UI. If you can't see it I will guess that you have no permission to create issue in any project of your instance.

can you provide a screenshot ?

[Rajat Pratap Singh]

Hi @Gabriel A. Samuel 

There is a new navigation now in Jira cloud.
You will see a 'Create' button next to the big search bar on the top of the Jira page:

Hope this helps!

Regards
Rajat