Can't Link Jira Task to Existing Confluence Page

[Amanda Brooks]

In my Jira task, I'm clicking "+ Add" to link it to an existing Confluence page. However, the only options that come up are to create a new Confluence page or whiteboard, not link to an existing one. I've connected my Jira space to my Confluence space, is there something else I'm missing?

[Mirek · Accepted solution]

Here is a complete guide / tutorial on this topic that should help how to set up and what is available when both tools are connected correctly

https://www.atlassian.com/software/confluence/resources/guides/extend-functionality/confluence-jira#link-confluence-and-jira

[Dwight Holman · Accepted solution]

Linking is an optional feature in Jira. Check Settings > Issues > Issue Linking is turned on. If it is on you'll see a DEACTIVATE button at the top.

You may also need to ensure the user has permission to link a Jira issue to a Confluence page? In Jira this is a per-project setting.

I'm assuming:

• your Jira and Confluence are in the same Jira Cloud Organization.
• the user have a Confluence license assigned, and has access to Confluence space(s)?

[Amanda Brooks]

Ah that was it, thank you! I'll also check the settings in my project to make sure the users have permissions to link issues to pages. 

Thanks!