Can't acces to Jira Account

[David Salazar]

Hi, 

Me and my team can't access to Jira Cloud, our site show the next what we can't no acces it, for the pay but we pay some days ago, we doesnt know what happend, i hope your answer .

The URL of my Jira Cloud is this: 

https://imaginamos-gana.atlassian.net

Thanks a lot.

[Scott Theus · Accepted solution]

Hi @David Salazar ,

We are not able to help you with this in the Community, this is a question for Atlassian. Your best option is to contact them directly here: https://support.atlassian.com/contact/

Good luck, I hope they are able to figure it out for you. 

-Scott