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Can't add issue error P2RVJJ

s_beausoleil March 9, 2022

Whenever I try to create a new issue in my board, I get the following error message:

jira_error.PNG

Even after refreshing or closing the page, the error persists. Google yields no result. Does anyone have a clue how to fix this?

3 answers

2 accepted

2 votes
Answer accepted
Mark Walker
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March 9, 2022

I'm having a problem saving any changes in Jira Service Management. Looks like AWS is having an outage. 

Here's the error I get: 

Unable to execute HTTP request: sqs.us-east-1.amazonaws.com

 

Maybe this outage is affecting you too. 

Andy Heinzer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 9, 2022

There was an AWS outage today that is likely the cause of this.  We updated out statuspage to track this over in https://jira-software.status.atlassian.com/incidents/40l7vdrhcrk8

This should be resolved by this point if this was the expected cause.

1 vote
Answer accepted
s_beausoleil March 9, 2022

I found how to fix it:

I had to close my browser, come back to the page, log out, then log back in. After that it was fixed and I could add issues again.

0 votes
Mark Walker
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 9, 2022

Logging out and back in fixed it. Thanks for sharing your solution. 

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