Can't add status to a column in a board? I am a jira-administrator so not sure why?

[Sam Grote]

Any help would be appreciated.  

[Matt Doar]

If you are not seeing an expected Status in the unmapped Statuses column, it may be due to your board filter using OR clauses. Please can you add it here

[Sam Grote]

Sorry, I am not really sure what this means?

[Matt Doar]

All boards have a JQL filter defined. The way that JQL is written can affect which statuses are shown on a board

[Sreenivasaraju P]

@Sam Grote,

You can follow steps mentioned 

https://confluence.atlassian.com/jirasoftwareserver/configuring-columns-938845277.html

[Nic Brough -Adaptavist-]

Are you a board admin as well?

Also, what is the behaviour for "can't"?  Error message, warning, can't pick up a status, just jumps back to where it was, etc?

[Sam Grote]

Within the General section for Board settings it has me listed as an Administrator so assuming that means I'm a board admin. 

There is no "Add Status" option anywhere.  It just says "This column will not show on the board without a status." 

[Nic Brough -Adaptavist-]

Ah, hang on, that means "you can't add a status", not quite the same thing as "can't put a status into a column"

If you can't add a status, then the workflow for the project(s) behind the board do not allow for project admins - they either need to be "simplified" or modified so that they are not shared across projects to enable this.