Can't bulk upload issues, tasks, etc

[Alyssa Restauro]

I've exported an Excel CSV file from my Project and uploaded additional issue / task line items in the same format. I re-upload this file and it errors out. I've tried this a million different ways, utilizing chatGPT, etc but nothing is working. What is wrong with the file? Or rather, why is this so difficult?!

[Laurie Sciutti]

Hi @Alyssa Restauro and welcome to the Community!  What is the error you're getting?  Can you also include a screenshot of a portion of the csv file with the column headers?

[Prachi Bolar]

Hello,

Welcome to community :) 

Kindly let us know the error you face while importing the file to jira 

Please let us know the steps you followed as well for the same

Thank you,

Prachi

[Michael Yaroshefsky - Visor for Jira]

Hey @Alyssa Restauro and welcome to the Atlassian Community. 

Are you able to provide some info on the kind of error you're seeing (code, or message?) as it could be a lot of different causes, so narrowing it down would be helpful to troubleshoot with you.

I'll also take the chance to shamelessly plug our app Visor, which has a bi-directional integration with Jira (and a CSV import), and gives people a better way to view their data in a spreadsheet format, update it, and push it back into Jira.

Of course you can also use Visor to paste in your data from a CSV, ensure it's structured correctly and then push it into Jira too. Visor gives you a way to bulk upload, update, and share your Jira issues, plus a lot more too.

Here's our listing on the Atlassian Marketplace - you can try us for free:

https://marketplace.atlassian.com/apps/1226209/visor-spreadsheet-gantt-chart-for-jira-with-excel-export?tab=overview&hosting=cloud