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Can't disable Safe Mode

Jason Saunders August 20, 2019

There is no banner displayed for Safe Mode after enabling it. All add-ons are gone and the "Manage Apps" page says "Oops, you've found a dead link". We recently upgraded to 8.3.2

2 answers

0 votes
Leyth Al Hinai
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February 4, 2020

Hello,

Im facing the same issue with Jira server there is no banner to disable safe mode 

Jason Saunders February 5, 2020

Probably not the answer you want to here, but I ended up reinstalling Jira server since this was our development environment.

0 votes
Deleted user August 21, 2019

Hi @Jason Saunders ,

 

If it is a dev instance, you can do a restart and check if you are seeing it again. Also, share the application logs from the home directory to debug the issue quickly.

 

Thanks,

Sravya  

Jason Saunders August 21, 2019

It is Dev. I also don't see the Log exporter tool anymore. When I go to Gear > Applications > Versions & Licenses, I only see "Jira Core 8.3.2". Jira Software and Service Desk are gone. 

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