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Can't set security level of existing issues

Joel Sonderegger
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June 11, 2018

I can set the set security level on new issues. However, I cannot see the field 'security level' on existing issues. I'm the site admin and should have all necessary permissions.

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Alexey Matveev
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June 11, 2018

Hello,

You should add the Security Level field to the Edit screen. In this case if you edit an issue, you will be able to set the Security Level field.

Joel Sonderegger
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June 11, 2018

I believe I did that: Settings > Issues > Screens

Or is there another place to edit the Security Level field?

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Alexey Matveev
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June 11, 2018

Ok. Open the Edit screen of an issue and then use Configure Fields -> Where is my field. Type Security Level and you will have an answer, why you can not see the field.

You can do the same in the view issue screen. User Admin -> Where is my field.

0 votes
Moses Thomas
Community Champion
June 11, 2018

@Joel Sonderegger

  • Make sure you have created issue security schemes and in this scheme you should create all security levels and give permission(ie groups, users)
  • Security level is a system field and you need to add it to screens(create, edit, view) screen for this issue type
  • You will need to associate issue security scheme to your project under issue security.

Best! 

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