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Can you automate text in comments in a Jira issue to become links to Confluence site?

Luke Wirth
Contributor
July 8, 2025

Hi all, I have tried searching for this but could nt find anything that looked similar...

In JIRA I would like to automate the updating of speciifc text to link to a particular Confluence page.

For example, as I update the comments on an issue, if I were to type the word DOCUMENTATION, then the automation would update the word format and include a link to a documentation Confluence site.

I hope that makes sense...and I hope it is possible!

Thanks.

2 answers

1 vote
Shawn Doyle - ReleaseTEAM
Community Champion
July 8, 2025

Hi @Luke Wirth 

 

Yes.

I created a test automation that does this.

auto_rule.pngcomment.png

 

Luke Wirth
Contributor
July 9, 2025

Thanks @Shawn Doyle - ReleaseTEAM 

I do not see quite the same screens and options as you have but that may be as I am not using the Cloud version of Jira, however I have used the following to try to mirror your config:

Automate Link 1.jpgAutomate Link 2.jpg

The rule saves without issue, but when I add the word DOCUMENTATION into an issue I get the update above (in the red box) in the rule audit log - and nothing changes in the issue itself.  The issue comments just contain the word DOCUMENTATION:

 

Automate Link 3.jpg

Any thoughts at all what I may be doing wrong?

0 votes
Lukas Nicolai_Seibert
Atlassian Partner
July 9, 2025

Hi @Luke Wirth  ☺️, welcome to the Community! 

If you’re open to using a third-party app, AutoPage could be a great solution for automated documentation.

  • With AutoPage, you can automatically generate Confluence pages directly from Jira issues. These Confluence pages will be automatically linked in Jira. 
  • Changes from Jira to Confluence would also stay live and in sync.

You can find us at the Atlassian Marketplace ➡️ https://marketplace.atlassian.com/apps/1218503 

 

This is how this might look like: AutoPage_Issue_link.png

Luke Wirth
Contributor
July 9, 2025

Hi @Lukas Nicolai_Seibert ... thank you!

I am not trying to auto-generate or update documentation in Confluence, simply automatically update a word typed in JIRA to be a link to an existing Confluence page (as opposed to having to type the word, highlight it, click on link etc. etc.) 

However I can see a use for the AutoPage plug-in so will look to see if the organization will consider this. 

Like Lukas Nicolai_Seibert likes this
Lukas Nicolai_Seibert
Atlassian Partner
July 9, 2025

@Luke Wirth got you! But happy to hear you see a use case for AutoPage nevertheless. If you have any further question or want to get a quick demo we're always happy to help: https://calendly.com/coderay/autopage-cloud-demo?back=1&month=2025-07

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