Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Can you make component field mandatory, based on value of custom field?

Damian Paul
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 23, 2020

I have a custom field called "Story Type"

On ticket creation, when a reporter populates the story type field with "Client work" 

I want the "Component" field to then be mandatory - so that the reporter has to enter the client name in the component field.

In order for us to record when undertaking client work - which specific client the work is being carried out for

1 answer

0 votes
elvir.dzeladin
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
January 23, 2020

Hi,

This is not a standard jira feature. You can achieve dynamic forms with this plugin:

 

https://marketplace.atlassian.com/apps/1212161/extension-for-jira-service-desk?hosting=cloud&tab=overview

 

Good luck

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events