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Cannot add issues to new project

Mitchell Kahn August 30, 2018

I have to say, Jira is a ludicrously difficult to configure product.

I am an ADMINISTRATOR, I created a new Scrum project and I cannot create issues for said project. I have tried:

 

1) deleting the project, recreating

2) adding myself in permissions for the project (even though I am an ADMIN)

3) Pretty much every knob I could find (and there are a lot, hidden in many places). The new UI is just a prettier version, but still bad.

 

When I click on the (+) icon, the dropdown box does not include my new project (or several others we have). Why not? What buried permission BS do I need to twiddle.

 

If I sound exasperated, I am. I've pretty much had it with this product.

 

2 answers

0 votes
Nic Brough -Adaptavist-
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August 30, 2018

This should be a simple one - in the permission scheme for that project, you do not have "create issue" privilege for some reason.

(Note, Admin rights means admin, it rightly has nothing to do with individual projects)

Mitchell Kahn August 30, 2018

Yep, that was it. Permissions are byzantine in this product and have been for ages. Very frustrating. 

Mitchell Kahn August 30, 2018

Thank you!

Nic Brough -Adaptavist-
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August 30, 2018

They're powerful, but yes, complex to negotiate.

0 votes
nija_kanthan August 30, 2018

Click on JIRA Administration > Projects

Click on your project from the list. Click on Issue Types, from there Click on Actions > Edit Issue Types

Add Issue Types to your project. After that you can add those issue types to your project.

Mitch Kahn August 30, 2018

Thanks, but that isn't it.

Mitch Kahn August 30, 2018

I don't think the image attached. All the relevant issue types are there.

Mary Ramirez
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August 30, 2018

Hi @Mitch Kahn,

The attached image isn't appearing. Can you upload it again?

Mitch Kahn August 30, 2018

image.png

Mitch Kahn August 30, 2018

image.png

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