Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot attach image into comment

Nguyen Tuan Anh
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 2, 2023

This issue happens about a week ago. Now I cannot attach image to my comments which I used to be able to.

After adding the image, the loading appears but there is no loading progress for sometimes. Then it returns "Fail to Upload"

I've tried to clear cache, re-log in but couldn't fix it. 

Please help. Thanks in advance

1 answer

1 vote
Carlos Garcia Navarro
Community Champion
July 2, 2023

Hi @Nguyen Tuan Anh ,

Welcome to the Community!  That's strange. Can you try using a different browser or incognito? Are other users having similar issues? Thanks.

Nguyen Tuan Anh
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 2, 2023

Thanks for reaching out. I've tried a different browser (Chrome and Edge) and also incognito mode. Other users in my project team are not having similar issues. 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events