Cannot connect Jira to Confluence

[Tom van der Meer]

We've recently lost the Confluence connection in all our Jira projects. The Project pages are empty, and we can not connect to an existing Space or Project. We also can't create a new space from Jira:

The pages still exist in Confluence.

I've tried adding a new Application Link to 'System Jira' from the Confluence settings, but this doesn't help. 

The following error keeps popping up in the Network tab from Jira:

Does anybody know how to solve this ?

[Prachi Bolar]

Hello @Tom van der Meer ,

Welcome to the community :) 

This was due to an issue from Atlassian end, Please find more details here : https://jira-software.status.atlassian.com/incidents/317rp26hhqtb

This has been resolved now.

Thank you,

Prachi

[Prachi Bolar]

Incase if you are still facing issues please reach out to https://support.atlassian.com/contact/#/ so that they can further check for your instance 

[Tom van der Meer]

Hi Prachi, thanks for your response. Unfortunately the issue is still there for us. I'll reach out to support.

[Prachi Bolar]

there were few more customers reporting and team is checking so should be fixed soon, you should get response for the support ticket raised

[Tom van der Meer]

the issue is fixed now. thanks!

[Sahir Maharaj]

Hello @Tom van der Meer

From my limited experience, this issue might stem from misconfigured application links or network restrictions.

Also, verify both tools are properly linked and ensure no firewall or network rules are blocking the connection.

For further assistance, contact Atlassian support: https://support.atlassian.com/contact/#/.