Cannot edit/delete comments even though permissions are correct

[Kit Kline]

The edit/delete icons don't appear. My permissions are as attached. Any help much appreciated

image2014-11-12 12:0:9.png

[Kit Kline]

Thanks -  I run the permission helper to see if I can delete my comments on an issue. It says I can - but I get no delete icon on that (or any issue). See screenshoits below

image2014-11-13 8:24:3.png

image2014-11-13 8:23:18.png

[Luciano Fagundes]

Kit,

The best thing to do on this case is to run the permission helper and verify the outcome. Please refer the screenshot below as example.

Screen Shot 2014-11-12 at 5.26.27 PM.png

To run the permission helper, please refer the URL below.

https://confluence.atlassian.com/display/JIRA/JIRA+Admin+Helper#JIRAAdminHelper-PermissionHelper

Hope it helps!

Cheers!

L.F

[David Elman]

looking at your permissions, unless you are a developer, you will only be able to edit your own comments and not someone elses.

So I am an Admin and in QA - but not in the developer role, so according to your permissions setup I could edit my own comments but NOT everyones (I could delete as admin, but not edit).

So are you trying to edit your own comments, or someone elses?

[Kit Kline]

Thanks - but that does not do anything - I hover over the comment but no icons appear

Cheers

Kit

[Udo Brand]

What does the permission helper say?

[Udo Brand]

If permission helper says you can, then could you try another browser.

[Udo Brand]

You need to hover with the cursor over the comment, only then the icons will appear.