Cannot invite user to board

[DEX]

Hello
I have Kanban board  above it I clicked Add people
And sent an invitation to email. Fter clicking on link user sees himself in a list on board. But I as a manager I dont see him and cannot assign him to tasks.

His screen
https://prnt.sc/JPCDdMsq1LMF

Mine
https://prnt.sc/1_kAzBWhb1Sb

For me he is not active yet. Why? Please help
https://prnt.sc/O66vPLbNbpQs

[Walter Buggenhout]

Hi @Evo Mind ,

Adding to the earlier posts of @Bastien Delourmel (FMX) and @Michel Neeser, in order to be able to assign a user to an issue in your project, that user must have the right access to your project.

Make sure that this user is assigned to a role in your project that has the assignable user permission (if your project is company managed). Check project settings / permissions and project settings / people to make sure this person is assigned the right permission level in your project.

Hope this helps! 

[DEX]

https://prnt.sc/dymxjxCvM4QB
He is even with permissions of admin and I still dont see him in a list of users that can be assign

Why before everything was fine and now its not the same.

[Michel Neeser]

Hi @Evo Mind

To add to the response from @Bastien Delourmel (FMX): You can only see the icon of a user in a board's filter if the user is actually assigned to an issue on the board. Therefore, if you create a new issue, assign the user you invited and move the issue to the board, the icon should become visible.

Hope this helps.

[DEX]

Its a problem I cannot assign him . He is not in a list
https://prnt.sc/SePx0MafOhzv

[Bastien Delourmel (FMX)]

Hi @Evo Mind , 

Atlassian already responded to another post regarding this issue. It says that the last activity about a user is updated every four hours. For how long has he been working on this project? 

Maybe wait a few hours until the information is updated?

Hopefully it will be resolved by itself, soon!

Regards

[DEX]

waited all night. 
I added users before and its first time that after accepting an invitation via email this user is not in a list. And I cannot assign him