Cannot open Jira component

[Amirul Asyraf]

The jira software when click the component become blank screen. 

I thinks there are error on javascript. Please fix it.

Thanks

[Nic Brough -Adaptavist-]

Whilst I would also recommend contacting support as @Tarun Sapra says, I can also tell you that what you're seeing is most likely to be caused by a problem on your network or browser.

The screen you see happens a lot when you are using browser extensions or networks settings that block parts of web pages or access to servers

I can replicate what you see by telling either ad-block or no-script to block the servers Atlassian run Cloud behind.

[Amirul Asyraf]

I have tried several laptop and pc but have the same issue.

I will contact Atlassian support team.

Thanks for your assistance.

[Tarun Sapra]

Hello @Amirul Asyraf

Since the issue is on Jira cloud, it's best to reach out to the Atlassian support team about it

https://support.atlassian.com/contact/

[Amirul Asyraf]

Thanks for your suggestion. I will contact Atlassian support team.

[Alexey Matveev]

Hello,

Could you try a different browser or clean the cache of your browser?

[Amirul Asyraf]

Still got the same problem.

Stuck on this screen.