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Cannot transition issue from one status to another

Werner Schott
Contributor
October 12, 2021

 

I made some updates to the workflow and when I try to transition issue into another status, it give me this message. Can anyone help? Thanks.Jira cannot transition.png

4 answers

0 votes
Werner Schott
Contributor
October 26, 2021

I created new statuses and clicked on 'Allow all statuses to transition to this one' on all of them. Worked.

0 votes
John Funk
Community Champion
October 13, 2021

Hi Werner - check to see if there are any Conditions on the transition from Open to any of the other statuses. 

Werner Schott
Contributor
October 26, 2021

No conditions - hence my befuddlement. Thanks.

John Funk
Community Champion
October 27, 2021

@Werner Schott - So do you still have a problem? Or is this solved? 

John Funk
Community Champion
December 13, 2021

Are you sure you published the workflow? Can you transition other issues on this project? 

0 votes
Mayur Jadhav
Community Champion
October 12, 2021

Hi @Werner Schott 

I also want to add that Probably you don't have transition issue permission or in workflow from open to other statuses may have condition that specific people or project role transition issue and you are not part of that Project role.

 

Please let me know if this helps you.

 

Cheers,

Mayur

Werner Schott
Contributor
October 26, 2021

Hi Mayur. Thanks but it didn't.

Werner Schott
Contributor
October 27, 2021

Hey @Mayur Jadhav . I do have transition issue permission and no conditions between transitions.

Mayur Jadhav
Community Champion
October 29, 2021

The issue resolved?

Werner Schott
Contributor
December 6, 2021

Not resolved.

0 votes
Werner Schott
Contributor
October 12, 2021

There is no transition created between Open and other statuses.

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