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Cannot upload files to Jira

Joeri Stikvoort February 23, 2018

In all ticket views I cannot upload attachments. Both with the file manager as with the drop to attach functionality.

My javascript console gives a ton of errors, most prominently this when trying to upload:

 

batch.js?adg3Enabled=true&agile_global_admin_condition=true&devsummary=true&globalSidebarEnabled=true&jag=true&jaguser=true&jcap=true&jira-nps-enabled=true&locale=en-UK&nps-not-opted-out=true:3884

Uncaught (in promise) TypeError: $ is not a function
at e.value (batch.js?adg3Enabled=true&agile_global_admin_condition=true&devsummary=true&globalSidebarEnabled=true&jag=true&jaguser=true&jcap=true&jira-nps-enabled=true&locale=en-UK&nps-not-opted-out=true:3884)
at e.value (batch.js?adg3Enabled=true&agile_global_admin_condition=true&devsummary=true&globalSidebarEnabled=true&jag=true&jaguser=true&jcap=true&jira-nps-enabled=true&locale=en-UK&nps-not-opted-out=true:3884)
at new e (batch.js?adg3Enabled=true&agile_global_admin_condition=true&devsummary=true&globalSidebarEnabled=true&jag=true&jaguser=true&jcap=true&jira-nps-enabled=true&locale=en-UK&nps-not-opted-out=true:3884)
at Object.viewIssue (batch.js?adg3Enabled=true&agile_global_admin_condition=true&devsummary=true&globalSidebarEnabled=true&jag=true&jaguser=true&jcap=true&jira-nps-enabled=true&locale=en-UK&nps-not-opted-out=true:3884)
at batch.js?adg3Enabled=true&agile_global_admin_condition=true&devsummary=true&globalSidebarEnabled=true&jag=true&jaguser=true&jcap=true&jira-nps-enabled=true&locale=en-UK&nps-not-opted-out=true:3884
at <anonymous>

 

Full log: https://pastebin.com/utYTtXB4

 

Using Windows 7 x64 with latest Chrome, but Firefox doesn't work either.

1 answer

1 accepted

1 vote
Answer accepted
Soane
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 8, 2018

Hi Joeri,

I believe this is related to an issue we have found and that was resolved after some modifications done on our end.

Could you confirm if you're still facing this issue?

Cheers,
Soane

Joeri Stikvoort March 8, 2018

Hi Soane,

I can confirm it hasn't caught my attention anymore lately, so I'm guessing it's fixed.

Thanks!

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