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Cant access .

viktors markss
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July 30, 2025

Whay i cant use jira ? I work in Rietumu banka Help desk. my email viktors.markss@rietumu.lv

2 answers

1 vote
Tomislav Tobijas
Community Champion
July 30, 2025

Hi @viktors markss ,

Please note that this is a public community forum, so be aware what information you share here.

As for access issues, I'd recommend reaching out to your Jira or organization admin to see if they can check what's going on with the access.

Alternatively, you can try to reach out to Atlassian Support to see if they can assist you with the matter, but the recommended way would be to reach out to your internal administrators first (or at least your team lead).

Cheers,
Tobi

0 votes
Agam Gupta
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 30, 2025

Hi @viktors markss 
This is Agam from Atlassian Support Team.

Could you please share us the exception message you are recieving while accessing the Jira Application.

Regards,
Agam Gupta

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