Change JIRA System Administrators

[William Yeack]

I just migrated an instance from Cloud to Server and I am trying to organize all of my permissions.  The "JIRA System Administrators" and "JIRA Administrators" Permission is not available to be selected in the dropdown.  When I click on the "Configure permissions in user management" link, it says the page cannot be found.

image2016-9-12 7:35:11.png

[Nic Brough -Adaptavist-]

Are you logged in as a system administrator?  (i.e. the admin account you get when you import from Cloud, or used to give your actual account the permission)

[William Yeack]

Yes - I'm logged into the sysadmin account -

[Nic Brough -Adaptavist-]

Ok, what version of JIRA have you used here?

[William Yeack]

atlassian-jira-software-7.2.0-x64

[Nic Brough -Adaptavist-]

Ok, good, but the only thing I can think of is that you're logged in as a JIRA admin and not a system admin.

What do you get when you click "view users" under "system administrators" on the top line (JIRA system administrators) - does your user ID appear on that list?

[William Yeack]

Here is what I see when I look at system administrators (i am logged in as system admin):

screenshot.png

Question - when I look at groups, it has an "admin" tag next to system-administrators - how is that determined?  How would i change that if i wanted to?

screenshot2.png

When I click on "Configure permissions in user management" from my first screenshot, I get the following message:

screenshot3.png