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Change default format of cloned subject line is "Clone - [original ticket subject]"

Lakshmi CH
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November 4, 2021

Hi Team,

 Currently, when I Clone a jira ticket, the default format for the cloned subject line is "Clone - [original ticket subject]".
We would like the default to be changed to "[original ticket subject] - Clone". This will make it easier for us to sort on the Subject line and have related tickets (same name) appear together.

I know that we can manually change the format before generating the clone. 

Thanks!

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Krister Broman [Advania]
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November 4, 2021

As far as i know you can only change the prefix, suffix is not a thing:

https://confluence.atlassian.com/adminjiraserver/configuring-issue-cloning-938847870.html

 

Some Workarounds that might help:

If you have access to the pro version of Automation would be to use a manual trigger (it is not available for the free/lite version). Then use smart values to create your desired summary text. 

https://confluence.atlassian.com/automation/manually-run-a-rule-against-an-issue-993924645.html

https://confluence.atlassian.com/automation/smart-value-basics-993924628.html

 

Another workaround would be to use automation to edit the issue whenever an issue is created with [CLONE] then replace the summary with what you want. But that requires the user to leave it alone.

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