Change is story status kicks the story out of the sprint and backlog.

[Aditya P]

Change is story status kicks the story out of the sprint and backlog. Specifically happening for in-review status and a new status that I created. How can I resolve it? And, do I need to be an admin to resolve it?

[Adrián García González]

Hi @Aditya P welcome to the Atlassian Community!

It is possible that the In Review status and the new status you have created is not mapped in the Scrum dashboard.

You need to be a Scrum dashboard administrator to verify this. If you go to the board configuration (three dots icon on the top right > Configure board) and in the Columns and statuses section you can check if those statuses are mapped to any column of the board or not, if not you should map them so that the issue does not disappear from the board.

I hope this is helpful, best regards!

[Jerrold - Empyra]

Hi @Aditya P 

There is a chance that the in-review and the new status you created may not be mapped to the column in the board it may be under the unmapped status. to check this 

If its team managed project go to 

Project settings > under boards > columns and statuses and map those two status to the required column 

if its company managed project go to 

configure board > columns  > Map those two status to the required column 

Thank you.