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Changes to ticket screen status not fully readable anymore

Rishi Soekhai June 7, 2024

Hello my name is Rishi from RailCube and we have an issue that the website 

https://railcube.atlassian.net/servicedesk/customer/user/requests?page=1&reporter=all

You can't read clearly what it says 

 

You can see that the status is not fully readable anymore, is there any way to solve thisScreenshot 2024-06-07 141115.png

2 answers

2 accepted

2 votes
Answer accepted
Rebekka Heilmann (viadee)
Community Champion
June 7, 2024

Hi @Rishi Soekhai and welcome to the Community,

The visible columns are a user setting. You should have (...) in the upper right corner where you can select which columns you'd like to see. Once you deselect some, the status will have more space again

Screenshot 2024-06-07 142352.png

Rishi Soekhai June 7, 2024

Thankyou for your quick reply i will check it out!

0 votes
Answer accepted
John Funk
Community Champion
June 7, 2024

Hi Rishi - Welcome to the Atlassian Community!

This is just a community of fellow users - no one here will have access to your site to see things. However, in looking at your view, your best bet is to reduce the number of columns in your report. That will make each column wider. Or modify your status names to not be so similar or make them shorter. 

Rishi Soekhai June 7, 2024

Thankyou for the feedback i will look what i can do :D

Like John Funk likes this

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